Flirts

I have received various messages from people more than one from the same person! Only being a standard member I have sent flirts back! I say on my profile that I am unable to reply to messages or video chat and for people to leave contact details so I can get back to them? I have also requested that premium members allow me to contact them! This one person had sent me four messages and because I've not been able to reply she as now blacklisted me!! It seems to me that people do not read your profile anyway??