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Help re-mail

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Is there anyone willing to give advice on opening the mails I have a load and been on here a few times and have never been able to open them. I could before the site changed.

SORRY TO ALL THOSE THAT SENT ME MAILS..BUT JUST CANT GET INTO THEM :)

RE:Help re-mail

Please contact the onsite help desk for assistance and advice.

Thanks
Sally (Site Admin)

re- mails

Were is the help desk on here. I have seen the write up on what you do to open emails but it still wont work grr